Grievance Redressal Mechanism

In case of any grievances or disputes, the client has the following redressal mechanism as prescribed by SEBI:

Step 1: Lodge a complaint with the Compliance Officer

The client should first take up the grievance with Ideaspring Capital by lodging a complaint directly with the Compliance Officer, Mr. Naresh P, who can be reached at naresh@ideaspringcap.com. The grievance must be redressed not later than 7 calendar days from the date of receipt by the Compliance Officer.

Step 2: Escalate to the Managing Partner

If the client is not satisfied with the resolution provided by the Compliance Officer, the grievance may be taken up with the Managing Partner of Ideaspring Capital, Mr. Naganand Doraswamy, who can be reached at investorrelations@ideaspringcap.com. The grievance must be redressed not later than 21 calendar days from the date of receipt by the Compliance Officer.

Step 3: Lodge a complaint on SEBI SCORES

If the investor's complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on the SCORES portal, a centralized web-based complaints redressal system, at https://scores.sebi.gov.in/.

Step 4: Online Dispute Resolution (ODR)

If the client remains dissatisfied with the outcome of the SCORES complaint, they may consider ODR through the Smart ODR portal at https://smartodr.in.

Step 5: Physical Complaints

Investors may send physical complaints to the following offices:

Office of Investor Assistance and Education

Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051

Associate Regional SEBI Office

7th Floor, 756-L, Anna Salai, Chennai - 600002, Tamil Nadu
Tel. Board: +91-44-28880222 / 28526686
Fax: +91-44-28880333
E-mail: sebisro@sebi.gov.in